REFUND POLICY

For Cancellations please contact us via email or whatsapp. 

If you need to change your order or just want to cancel it, please contact us via whatsapp or just drop an email to [email protected] with your order number. Our support team will get back to you by email within one business day regarding your request. If your order is still in status “Pending” or “Payment Verification” only then, it can be altered or cancelled. If your order has already shipped then, you will need to return it as per our return policies stated below.

Returns and Refunds

Due to the type of products we sell, we accept limited returns. Below are the conditions where we can accept a return request.

1. Damaged During Shipment

If you receive a product damaged during shipment, please notify us within the 3 days of you receive the product, supported by the proper unbox video, pictures and description. Once our support team accept the return, we will provide a replacement or a complete refund including the return shipping cost.

2. Wrong Item Shipped

If you receive a different product then the ordered one, please contact us within the 3 days of you receive the product, supported by the proper unbox video, pictures and description. Once our support team accept the return, we will provide a replacement or a complete refund including the return shipping cost.

Limitation of Returns

We don’t accept the returns for the products damaged by improper use of the product. Moreover we don’t accept the return, if the ordered product is not fit for any specific application. Please read the product specifications and datasheet before selecting and ordering a product.

Contact

For any question related to return, or request a return, drop an email to [email protected]